Insider Intelligence’s Payments Trends to Watch in 2022

Central Bank Digital Currencies, BNPL, Super Apps, and Sub-Saharan Expansion

Report by Grace Broadbent, David Morris, and Jaime Toplin  | Dec 8, 2021

Insider Intelligence’s Top Trends to Watch in 2022

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Our analysts, forecasters, and researchers worked together to deliver the latest trends in Insider Intelligence’s coverage areas for 2022.

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Table of Contents
Executive Summary
Introduction
Crypto Sells Out as Governments Buy In
Gen Z and Payments Titans Move in on BNPL—but So Do Watchdogs
The West’s Answer to Super Apps Finally Takes Shape
International Payments Players Set Their Sights on Africa
Read Next
Sources
Media Gallery
About This Report
Payments are set to break physical and digital borders in 2022. Innovations will make payments accessible across regions; super apps will address consumers’ financial needs all in one place; and lending will extend credit to once-inaccessible segments.
Topics
Digital Payments
Mobile Apps
Financial Services
United States
Middle East & Africa
Worldwide
Table of Contents
Executive Summary
Introduction
Crypto Sells Out as Governments Buy In
Gen Z and Payments Titans Move in on BNPL—but So Do Watchdogs
The West’s Answer to Super Apps Finally Takes Shape
International Payments Players Set Their Sights on Africa
Read Next
Sources
Media Gallery

Executive Summary

Payments are set to break physical and digital borders in 2022, connecting the world in more ways than ever. Innovations will lower barriers for payments across countries and continents, and the rise of super apps will bring all of consumers’ financial needs—including payments—into a single place. Meanwhile, innovations in lending will extend credit to once-inaccessible segments.

Questions this report covers:

  • How will state-sponsored central bank digital currencies (CBDCs) impact the payments landscape in their respective markets?
  • Who is best positioned to gain from the rise of buy now, pay later (BNPL)—and will regulation impact their trajectory?
  • What will the rise of super apps mean for payments titans looking to maintain or grow their share of the space?
  • Why are payments providers attracted to sub-Saharan Africa?
US Buy Now, Pay Later (BNPL) User Penetration, by Generation, 2018-2025 (% of digital buyers in each group)
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KEY STAT: Some 44.1% of US Gen Zers are expected to use BNPL in 2022, a higher share than those of all other generations.

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Table of Contents

  1. Executive Summary
  2. Introduction
  3. Crypto Sells Out as Governments Buy In
  1. Gen Z and Payments Titans Move in on BNPL—but So Do Watchdogs
  2. The West’s Answer to Super Apps Finally Takes Shape
  3. International Payments Players Set Their Sights on Africa
  1. Read Next
  2. Sources
  3. Media Gallery

Charts in This Report

US Buy Now, Pay Later (BNPL) User Penetration, by Generation, 2018-2025 (% of digital buyers in each group)Likelihood of Central Bank Digital Currencies (CBDCs) to Replace Physical/Fiat National Currencies in Their Country According to Institutional Investors Worldwide, March 2021 (% of respondents)
Mobile Money Accounts and Transactions in Africa, by Region, 2020

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authors

Grace Broadbent, David Morris, and Jaime Toplin

Contributors

Daniel Decea
Researcher, Financial Services
Reuben Loewy
Director, Report Editing
Dan Van Dyke
Senior Research Analyst