Canada Click-and-Collect Forecast 2024

Room for Growth Remains in This Key Fulfillment Option for Online Purchases

About This Report
Canada’s click-and-collect buyer growth tops our rankings among the countries we forecast. It’s a key option for consumers in Canada who prefer speedier order fulfillment and want to avoid home-delivery costs.

More than half of Canada’s digital buyers use click and collect, meaning they buy online and pick up in-store (BOPIS). This form of fulfillment is central to retail ecommerce's growth in Canada, where distribution conditions make home delivery costly in many parts of the country.

Key Question: How can retailers capitalize on the growing number of click-and-collect buyers in Canada?

Key Stat: There will be 14.2 million click-and-collect buyers in Canada in 2024.

Here’s what’s in the full report


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Table of Contents

  1. Executive Summary
  1. Click and collect is an important part of the ecommerce picture in Canada
  1. Media Gallery

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Paul Briggs


Suzy Davidkhanian
Principal Analyst, Retail & Ecommerce
Wendy Louie-Lam
Senior Forecasting Analyst

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