Canada Mobile Payment Users 2019

One in Five Consumers Use Their Phones to Pay In-Store

Mobile Payments

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More than 1 Billion People Worldwide Will Make an In-Store Mobile Payment in 2020

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Executive Summary

Canada is among a top tier of countries where proximity mobile payments have become a common method of transacting in retail stores. Built on a solid installed base of contactless terminals nationwide, the ability to tap and pay with a card or phone has become entrenched.

How many people in Canada use proximity mobile payments?

There will be 6.8 million mobile payment users in Canada by the end of 2019, or 21.0% of the population. That’s up 13.1% from last year, the culmination of a near fivefold increase since 2014.

What are the leading proximity mobile payment service providers?

Canadian banks led the way early in introducing payment apps to the public. But today, Apple Pay is the leading method of making mobile payments.

What’s driving proximity mobile payment adoption in Canada?

Contactless terminals were introduced in Canada as part of the Europay, Mastercard and Visa (EMV) rollout in the mid-2000s, paving the way for proximity payments. NFC-enabled phones are also key and now constitute the vast majority of smartphone shipments in Canada.

What are the barriers to proximity mobile payment adoption?

Contactless payment cards are still very popular in Canada, enabling people to wave their plastic to pay at the point of sale (POS). This convenient alternative to doing the same with a smartphone has prevented many people from choosing their phone over their physical wallet.

WHAT’S IN THIS REPORT? This report covers our forecast for proximity mobile payment users in Canada and puts this number in the context of adoption rates globally. Unique conditions in the market are also explored to help explain what the future holds for mobile payments.

KEY STAT: More than a quarter of smartphone users (26.0%) will make mobile payments in 2019, ranking Canada as a top 10 country in our forecast.

Here’s what’s in the full report


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Table of Contents

  1. Executive Summary
  2. Proximity Mobile Payment Users in Canada
  3. Trends in the Payments Ecosystem
  1. Key Takeaways
  2. eMarketer Interviews
  3. Read Next
  1. Sources
  2. Media Gallery

Interviewed for This Report

Derek Colfer
Visa Canada
Head of Technology and Digital Innovation
Interviewed September 9, 2019
Christie Christelis
Technology Strategies International
President and CEO
Interviewed September 19, 2019
Nader Henin
Head of Digital and Retail Commerce Products
Interviewed September 17, 2019
Daniel Kornitzer
Paysafe Group
Chief Business Development Officer
Interviewed September 17, 2019


Paul Briggs


Angela Kim
Senior Researcher
Cindy Liu
Senior Forecasting Analyst

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