By the numbers: More than half (56%) of US consumers used a pay later plan in the 12 months preceding October 2024, per a PYMNTS Intelligence survey. This includes traditional buy now, pay later (BNPL) plans and card-linked options.
Here’s what they used them for:
What this means: While BNPL is often touted as a way to finance big purchases like appliances or travel, consumers are also using the plans for smaller, everyday purchases like groceries. They’re using the plans like they would use a credit card.
And while this isn’t necessarily a bad thing, it could be a concerning sign for consumer financial health.
Why this matters: This could be an issue given many consumers are already weighed down by credit card debt.
Our take: Even as consumers use BNPL for everyday purchases, providers aren’t feeling the effects of consumers’ financial strain.
Klarna’s consumer credit loss rate was 0.44% for the first nine months of 2024. (However, this isn’t a perfect comparison with credit card issuers—Klarna calculates its loss rate as a fraction of GMV rather than loans).
Despite losses from the BNPL industry remaining low, it doesn’t mean BNPL habits aren’t a cause for concern. Using BNPL for everyday items may be weighing down the credit card recovery: Consumers may be paying down their BNPL obligations first because they’re smaller and more manageable.
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