Roughly six in 10 internet users worldwide said they’d be more comfortable staying in a hotel post-pandemic if the staff increased the frequency of cleaning and disinfecting procedures.
Contactless options, as well as the use of tech, would also put many more at ease. For example, a good number of respondents said they’d be more comfortable staying at a hotel if the room keys/locks were activated by a smartphone or if the hotel provided digital messaging services to avoid physical contact with staff.
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