US Mobile Wallets In 2020 And Beyond: Providers are building increasingly full-suite mobile payment products to capture a share of the projected trillion-dollar market — here's what incumbents need to know to accommodate the shift

Executive Summary

As volume and usage swell across mcommerce, mobile peer-to-peer payments, and mobile proximity payments, major wallet providers are angling to become users' primary wallet across mobile payment types.

Three Key Questions This Report Will Answer:

  • How is US mobile payment usage growing across mcommerce, mobile peer-to-peer payments, and mobile proximity payments?
  • How do the eight primary players in the mobile wallet market stack up on features, penetration, and potential to become users' primary wallet?
  • What do shifting wallet dynamics mean for payments stakeholders including issuers, terminal vendors, and processors and gateways?

WHAT'S IN THIS REPORT? In this report, we'll stack up players within the US mobile wallet market and examine what the rise of mobile payments means for stakeholders across the payments ecosystem. We'll first address what's propelling mobile payments across the board as well as specific growth drivers within the m-commerce, mobile proximity, and mobile peer-to-peer (P2P) sectors. We'll then evaluate key players driving market convergence, addressing their key features, positioning in the market, and competitive standing relative to other players as they fight for share. Finally, we'll determine the implications of rising mobile payments and convergence for issuers, processors, gateways, and terminal vendors, and discuss how these nonwallet providers should adapt their businesses to prepare for surging usage of mobile payment platforms and avoid losing customers.

Here’s what’s in the full report


Exportable files for easy reading, analysis and sharing.


Jaime Toplin

"Behind the Numbers" Podcast