US B2B Payments Forecast 2024

How Providers Can Capture a $16 Trillion Small Business Opportunity

Report by Grace Broadbent  | Feb 26, 2024
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Executive Summary
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Table of Contents
Executive Summary
B2B payments providers must meet complex and sometimes conflicting priorities for SMBs
Checks and cash no longer reign supreme
ACH payments are the big winner of B2B payments digitization
Card payments are inching up
Wire and other payments will stay flat this year, but change could be on the horizon
How can B2B payment providers drive revenues going forward?
Insider Intelligence Interviews
Sources
Media Gallery
About This Report
Small and medium-sized businesses will account for almost half of the $35 trillion B2B payments market this year. They have been slow to digitize, handing B2B payment providers a unique set of needs to address.
Topics
Financial Services
Payments
Small Business (SMB)
US
Table of Contents
Executive Summary
B2B payments providers must meet complex and sometimes conflicting priorities for SMBs
Checks and cash no longer reign supreme
ACH payments are the big winner of B2B payments digitization
Card payments are inching up
Wire and other payments will stay flat this year, but change could be on the horizon
How can B2B payment providers drive revenues going forward?
Insider Intelligence Interviews
Sources
Media Gallery

B2B payments is the largest addressable payments market in the US. Slow-to-digitize small and medium-sized businesses (SMBs) remain an untapped segment, and providers must understand their evolving payment needs to capitalize on the opportunity.

Key Question: What is driving B2B payment volume trends, and how can providers capitalize on these trends to capture SMB volume?

US B2B Payment Transaction Value Share, by Transaction Method, 2019 & 2024 (% of total)
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Key Stat: Check and cash payments have fallen from a majority share of B2B transaction value in 2019 to just 32.1% in 2024. That gives providers an opening to help businesses digitize and capture their volume.

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    Table of Contents

    1. Executive Summary
    2. B2B payments providers must meet complex and sometimes conflicting priorities for SMBs
    3. Checks and cash no longer reign supreme
    4. ACH payments are the big winner of B2B payments digitization
    1. Card payments are inching up
    2. Wire and other payments will stay flat this year, but change could be on the horizon
    3. How can B2B payment providers drive revenues going forward?
    4. Insider Intelligence Interviews
    1. Sources
    2. Media Gallery

    Charts in This Report

    US B2B Payment Transaction Value Share, by Transaction Method, 2019 & 2024 (% of total)US Check and Cash B2B Payment Transaction Value, 2019-2024 (trillions and % change)
    US ACH B2B Payment Transaction Value, 2019-2024 (trillions and % change)US Card B2B Payment Transaction Value, 2019-2024 (trillions and % change)
    US Wire and Other B2B Payment Transaction Value, 2019-2024 (trillions and % change)

    Interviewed for This Report

    Brandon Spear
    TreviPay
    CEO
    Interviewed January 25, 2024

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    authors

    Grace Broadbent

    Contributors

    Suzy Davidkhanian
    Principal Analyst, Retail & Ecommerce
    Brian Lau
    Forecasting Analyst
    David Morris
    Principal Analyst