Beauty is the standout performer in UK ecommerce, but sales growth is slowing as consumers continue cutting nonessential spending. Gen Zers and young millennials, who are committed to their beauty regimes, are the most likely to spend freely in 2024. But their path to purchase is anything but straightforward—and capturing their attention requires a truly multichannel approach.
Key Question: How does the beauty path to purchase among Gen Zers and young millennials differ from that of older generations?
Key Stat: Over a third (35.5%) of 18- to 34-year-old beauty shoppers in the UK have shopped for beauty products on social media in the past 12 months—more than twice the average across age groups.
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Table of Contents
Executive Summary
As the “lipstick effect” fades, younger generations are still splurging on beauty
The path to purchase is complex for digitally native generations
What should beauty brands targeting Gen Z and millennials do next?
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Health, Personal Care, and Beauty Is the Fastest-Growing Ecommerce Category in the UK (millions in UK health, personal care, and beauty retail ecommerce sales, % change, and % of category retail sales, 2021-2027)
Health, Personal Care, and Beauty Is the Fastest-Growing Ecommerce Category in the UK (millions in UK health, personal care, and beauty retail ecommerce sales, % change, and % of category retail sales, 2021-2027)