What Should the In-Store Retail Experience Look Like?

Audio by eMarketer Editors  | Sep 19, 2019
Download
What Should the In-Store Retail Experience Look Like?
Share
Topics
eMarketer Podcast
United States

eMarketer principal analyst Andrew Lipsman discusses what made the Apple Store so successful, which retailers are nailing the in-store experience, McDonald’s voice-activated drive-thrus, Walmart’s ecommerce initiatives and more.

Leading Business Challenges Facing In-Store Retail According to US* Retailers, May 2019 (% of respondents)
E-Mail ChartDownload

Subscribe to the "Behind the Numbers" podcast on SoundCloud, Apple Podcasts, Spotify or Stitcher.

"Behind the Numbers" is sponsored by Advertising Week. Listen in.

Latest Reports

US Social Media Users and Buyers by Generation 2024
Report
US Social Media Users and Buyers by Generation 2024
Time Spent With Connected Devices 2024
Report
Time Spent With Connected Devices 2024
The Marketplace Opportunity
Report
The Marketplace Opportunity
Latin America Ad Spending 2024
Report
Latin America Ad Spending 2024
How CMOs Are Successfully Mastering the Expanded Role
Report
How CMOs Are Successfully Mastering the Expanded Role
Infopack: Pets 2024
Report
Infopack: Pets 2024
Affiliate Marketing Consumer Attitudes 2024
Report
Affiliate Marketing Consumer Attitudes 2024
Western Europe Retail Loyalty Programs 2024
Report
Western Europe Retail Loyalty Programs 2024
GenAI User Forecast 2024
Report
GenAI User Forecast 2024
The Financial Media Networks Explainer
Report
The Financial Media Networks Explainer
Payments Trends to Watch in H2 2024
Report
Payments Trends to Watch in H2 2024
Non-Endemic Advertising Explainer 2024
Report
Non-Endemic Advertising Explainer 2024
Community Bank and Credit Union Trends
Report
Community Bank and Credit Union Trends
The Bank in 2030
Report
The Bank in 2030
Canada Time Spent With Media 2024
Report
Canada Time Spent With Media 2024

Popular on EMARKETER

Netflix senior ad exec departs as ad business looks for direction
Article
Netflix senior ad exec departs as ad business looks for direction
Google says it will not deprecate third-party cookies on Chrome
Article
Google says it will not deprecate third-party cookies on Chrome
Time Spent With Connected Devices 2024
Report
Time Spent With Connected Devices 2024
Shoppers spent a record $14.2 billion online this Prime Day
Article
Shoppers spent a record $14.2 billion online this Prime Day
Spotify’s record Q2 reflects podcasting advertising's stability
Article
Spotify’s record Q2 reflects podcasting advertising's stability
How Biden's withdrawal impacts 2024 political ad spending
Article
How Biden's withdrawal impacts 2024 political ad spending
Best Buy’s rebrand, refresh aims to reverse its two-and-a-half-year slump
Article
Best Buy’s rebrand, refresh aims to reverse its two-and-a-half-year slump
Infopack: Pets 2024
Report
Infopack: Pets 2024
Social network users are increasing their use of Reddit more than any other channel
Article
Social network users are increasing their use of Reddit more than any other channel
Unilever kicks off the sale of its Ben & Jerry’s-led ice cream division to sharpen its focus on business rather than activism
Article
Unilever kicks off the sale of its Ben & Jerry’s-led ice cream division to sharpen its focus on ...
TikTok and Meta are struggling to adapt to Europe’s regulatory changes
Article
TikTok and Meta are struggling to adapt to Europe’s regulatory changes
Loyalty programs drive shoppers to spend more
Article
Loyalty programs drive shoppers to spend more
Mercado Libre poised for boost from Disney’s Latin America expansion
Article
Mercado Libre poised for boost from Disney’s Latin America expansion
Google abandons cookieless Chrome: Ad experts say ‘industry will likely end up in the same place’
Article
Google abandons cookieless Chrome: Ad experts say ‘industry will likely end up in the same place’
Data Drop: 3 Charts on How Consumers Pay for Social Commerce Purchases
Article
Data Drop: 3 Charts on How Consumers Pay for Social Commerce Purchases

Latest Forecasts

Retail & Ecommerce Sales, US
Forecasts
Retail & Ecommerce Sales, US
US Retail Sales, by Product Category
Forecasts
US Retail Sales, by Product Category
US Retail Ecommerce Sales, by Product Category
Forecasts
US Retail Ecommerce Sales, by Product Category
US Physical Retail Sales, by Product Category
Forecasts
US Physical Retail Sales, by Product Category
UK Physical Retail Sales, by Product Category
Forecasts
UK Physical Retail Sales, by Product Category
Retail & Ecommerce Sales, UK
Forecasts
Retail & Ecommerce Sales, UK
UK Retail Sales, by Product Category
Forecasts
UK Retail Sales, by Product Category
UK Retail Ecommerce Sales, by Product Category
Forecasts
UK Retail Ecommerce Sales, by Product Category
eBay, US
Forecasts
eBay, US
Etsy, US
Forecasts
Etsy, US
Retail Marketplace Ecommerce Sales, US
Forecasts
Retail Marketplace Ecommerce Sales, US
Top 15 US Retail Ecommerce Sales, by Company
Forecasts
Top 15 US Retail Ecommerce Sales, by Company
Walmart, US
Forecasts
Walmart, US
UK Amazon
Forecasts
UK Amazon
UK Retail Ecommerce Sales, by Company
Forecasts
UK Retail Ecommerce Sales, by Company

"Behind the Numbers" Podcast

The Weekly Listen: Google decides to keep cookies, a Spotify for movies, and more
Audio
The Weekly Listen: Google decides to keep cookies, a Spotify for movies, and more
The Daily: How Netflix is holding on to its streaming crown, the biggest question for its ads business, and more
Audio
The Daily: How Netflix is holding on to its streaming crown, the biggest question for its ads ...
Reimagining Retail: Prime Day 2024—How summer shopping behavior is changing and how marketers should react
Audio
Reimagining Retail: Prime Day 2024—How summer shopping behavior is changing and how marketers should ...
The Daily: Why organic social is making a comeback, why the ad market still feels bleak, and more
Audio
The Daily: Why organic social is making a comeback, why the ad market still feels bleak, and more
The Daily: How our media time is changing—a bad milestone for TV, social media time falls, and more
Audio
The Daily: How our media time is changing—a bad milestone for TV, social media time falls, and more
The Weekly Listen: The major AI adoption issue we're not talking about, the smart tech that's missing, and how to turn X around
Audio
The Weekly Listen: The major AI adoption issue we're not talking about, the smart tech that's ...
The Daily: The future of streaming
Audio
The Daily: The future of streaming
Reimagining Retail: The rise of commerce media and who should be introducing media networks
Audio
Reimagining Retail: The rise of commerce media and who should be introducing media networks
The Daily: Is the AI train already losing steam, getting rid of 'hallucinations', and where AI is actually taking us
Audio
The Daily: Is the AI train already losing steam, getting rid of 'hallucinations', and where AI is ...
The Banking & Payments Show: Leveraging Finfluencers
Audio
The Banking & Payments Show: Leveraging Finfluencers
The Weekly Listen: What's next for Amazon as it turns 30, Toys 'R' Us's all-AI ad, and why customer experience is so low
Audio
The Weekly Listen: What's next for Amazon as it turns 30, Toys 'R' Us's all-AI ad, and why customer ...
The Daily: Social Media Trends for H2 2024—Faceless influencers, what happens to TikTok this year, and more
Audio
The Daily: Social Media Trends for H2 2024—Faceless influencers, what happens to TikTok this year, ...
Reimagining Retail: The role of GenAI in retail (beyond chatbots), retailer successes, and getting customers on board
Audio
Reimagining Retail: The role of GenAI in retail (beyond chatbots), retailer successes, and getting ...
The Daily: Digital Trends for H2 2024—Beyond AI replacing people, Venu Sports getting delayed, and more
Audio
The Daily: Digital Trends for H2 2024—Beyond AI replacing people, Venu Sports getting delayed, and ...
The Daily: Advertising and Media Trends for H2 2024—New types of bundling, Apple Intelligence's effect on apps, and more
Audio
The Daily: Advertising and Media Trends for H2 2024—New types of bundling, Apple Intelligence's ...