What Brick-and-Mortar Retail 2.0 Will Look Like

What Brick-and-Mortar Retail 2.0 Will Look Like

eMarketer executive editor Rimma Kats and principal analyst Andrew Lipsman discuss what brick-and-mortar retail 2.0 will look like. They then talk about the implications of a controversial Peloton ad, what's going on with package theft, Away's CEO stepping down and how much returns matter.

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