The news: The pandemic, along with inflation and supply chain issues, has had a sizable impact on consumer shopping behaviors. For example, 62% of consumers said their in-store shopping habits have changed over the past year, per a new survey by Shopkick.
- 80% of consumers said price increases have made them more likely to wait on making a purchase until there is a sale or coupon.
- 65% would buy the next-best option if their favorite brand was sold out or low in stock.
- 49% are buying less overall.
The pandemic has also altered the items that people buy, per Catalina’s Buyer Intelligence Platform reported on by Supermarket News.
- For example, beauty and personal care sales rebounded in 2021 from 2020, but remain depressed over the longer term. Take face cosmetics sales, which rose 21% last year, but remained down 14% when looking on a two-year basis.