The news: Select Kohl’s locations have stopped accepting Amazon returns, per Modern Retail.
- The move is a temporary test in a handful of stores, a Kohl’s spokesperson told Modern Retail.
- Store employees in a subreddit dedicated to Kohl’s workers celebrated the move with comments such as, “Amazon is a headache and can’t be worth it with the amount of work and man hours it takes to do it.” Another noted, “It seems like at least half the people entering my store are there for Amazon returns. And they complete the return and go right out.”