Though TikTok has become a craze among some younger Americans over the past year, recent headlines about a US government investigation into the platform’s Chinese parent company ByteDance regarding national security concerns have some marketers worrying.
It was reported that the Committee on Foreign Investment in the United States (CFIUS) launched an investigation into ByteDance over its purchase of the US app Musical.ly, as well as any potential censorship of content and collection of data about US social media users.
“For advertisers on the conservative end of the brand safety spectrum, the press around the national security investigation certainly merits a discussion,” said Emily Anthony, senior director of media services at marketing agency Merkle.
Trust is “paramount” for advertisers who are focused on personalization efforts, and data security would be a “universal consideration for advertisers in the evaluation of media partnerships,” she said.
An executive at a major advertising agency said that some clients have grown concerned about brand safety on TikTok. The executive spoke with us under the condition of anonymity because of potential sensitivities around investigations into the platform.
“TikTok is rapidly growing, but as a platform it still has a level of immaturity to it regarding questions like brand safety,” the executive said, adding that while brand safety can be a “significant issue” on all digital platforms, it’s especially true for TikTok.
The charges of political censorship and potential connection to the Chinese government are also under consideration. “We live in an age where more and more of what marketers and brands do gets viewed through a political lens, and I think it’s important that brands spend a bit of time understanding what those implications are,” the executive said.
ByteDance acquired the Musical.ly video app in 2017, merged it with TikTok, and relaunched the combined entity in August 2018, keeping the name TikTok.
In the past year, TikTok has risen in popularity in the US, particularly among teens. According to Comscore, TikTok had 17.6 million US mobile app unique visitors ages 18 and older in August 2019, a 135% increase from August 2018.