Hospital CEOs’ workforce concerns can be alleviated with the right tech

The news: Workforce challenges came in as hospital CEOs’ No.1 concern for the second consecutive year, according to the American College of Healthcare Executives’ annual survey.

• 281 hospital CEOs ranked 11 issues from most pressing to least.
• Workforce challenges—which include personnel shortages—got the top spot, followed by financial challenges, which are directly related to staffing issues.

How we got here: The pandemic pushed frontline providers to quit and drove all-time high rates of clinician burnout.

• The healthcare industry lost over 500,000 employees per month in 2022, according to the US Bureau of Labor and Statistics.
• 47% of US clinicians plan to leave their current role in the next 2-3 years, per Elsevier Health.
• 63% of physicians reported at least one symptom of burnout—the highest burnout rate ever recorded—in winter 2021-2022, per Mayo Clinic.

These workforce issues have caused disruptions in patient care while sounding the alarm on patient safety in hospitals. In fact, staffing shortages in healthcare organizations ranked as the top patient safety concern in 2022 since they cause long waits for consumers, sometimes in life-threatening emergencies, per ECRI.

Travel nurses were only a Band-Aid: Hospitals turned to temporary travel nurses to address workforce shortages. But nurse staffing agencies began overcharging, and are no longer a necessity as patient volumes cool down.

• For example, Nomad Health, a startup specializing in connecting travel clinicians with temporary work, recently laid off 17% of its staff, Forbes reported.
• This year, Staffing Industry Analysts is projecting travel nurses to be the lone healthcare staffing segment that will experience a market decline, per Forbes.

Virtual nursing to the rescue? Health systems are pivoting toward virtual nursing programs to address workforce gaps.

• Virtual nursing programs in the US increased 34% in the past year, according to a September 2022 HealthTech Magazine article.

In these programs, virtual nurses give bedside nurses additional support by performing hands-off tasks like admission evaluations remotely, even for multiple patients. This reduces the chance that on-site nurses will be burned out, while allowing nurses who otherwise may have retired or are out on short-term injury leave to still work.

This article originally appeared in Insider Intelligence's Digital Health Briefing—a daily recap of top stories reshaping the healthcare industry. Subscribe to have more hard-hitting takeaways delivered to your inbox daily.

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