The 2018 retail holiday season was exceptionally strong, with the highest growth rates for brick-and-mortar and ecommerce sales since 2011. Online spending performed noticeably better than the industry’s already optimistic expectations.
Pre-season predictions from Adobe projected that ecommerce spending would rise 14.8% to $124 billion, but its final tally showed online sales jumping 16.5% to $126 billion. Comscore forecast holiday season growth of 18% to 19% and saw results surpass expectations, growing 19.4% to $115 billion.
Gains in ecommerce this season were fueled largely by the increase in mobile shopping and buying, particularly on smartphones. Mobile accounted for 60% of online shopping traffic and 40% of sales, with smartphones accounting for 51% and 31%, respectively, according to Adobe. Compared with last year, smartphone sales jumped 56% while desktop (5%) and tablet (4%) sales both increased by single-digit percentages.