Health Trends to Watch in 2024

Misinformation and Retail Health Will Rise as the Patient Care Journey Fragments Further

Consumers are losing trust in healthcare organizations and are turning to family, friends, and online sources for medical information and treatment. They’re finding misinformation, easy access to potentially dangerous drugs, and more. And the patient care journey is fragmenting to the point of risking some patients’ health.

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Table of Contents

  1. Consumers will turn to alternative sources for information and treatments in 2024
  2. Social media will have an outsized impact on consumers’ health decisions
  1. Retail healthcare will take more patients out of the traditional care path in 2024
  2. More consumers will disconnect from the healthcare system because they can’t afford care and treatment
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authors

Rajiv Leventhal, and Lisa Phillips

Contributors

Jennifer Pearson
VP, Research