Global Remittances Forecast 2023

How the Industry Is Tackling Threats—and Finding Opportunities—in Digital Transformation

Executive Summary

Digital transformation has upended the global remittance market, thereby pressuring consumer pricing, reshaping the competitive battlefield, and creating new playbooks for traditional money transfer operators.

Scroll on to learn about:

  • The size the of global remittance payments opportunity
  • The major established and emerging brands fighting for share
  • Key funding methods—from cards to cash—and their growth trajectory
  • Technological innovations that are driving business upheaval

Key Question: How can money transfer operators (MTOs) monetize digital disruption?

KEY STAT: Even while consumers’ remittance costs continue to decline overall, the pricing advantage held by digital-only MTOs is narrowing—which could reinvigorate competition from traditional MTOs.

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Table of Contents

  1. Executive Summary
  2. Remittances are set to surpass $800 billion in volume, but pricing is pressuring revenues.
  3. Digitization is transforming the global remittance landscape.
  4. Digitization reshuffles MTO revenue growth in upstarts’ favor.
  1. Digital funding methods are growing—but cash still reigns.
  2. Digital pricing is losing its edge, shifting the battleground.
  3. Digital wallets hold promise—but consumers want physical touchpoints.
  4. What does it all mean for MTOs?
  1. Sources
  2. Media Gallery

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David Morris


Eleni Digalaki
Principal Analyst
Melissa Rosenberg
Senior Researcher
Jaime Toplin
Senior Analyst

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