The news: Financial institutions (FIs) experimenting with and adopting generative AI (genAI) have improved their operational efficiency by 5% to 8%, Capgemini’s deputy CEO Kartik Ramakrishnan told American Banker in an interview.
Here’s how some of the the biggest financial services players have successfully introduced the technology and improved different lines of business, according to Business Insider:
Reducing the manual workload for their staff