Gen Z’s Take on Healthcare

How Can Providers and Marketers Adapt to This Digitally Native Cohort?

Gen Zers are digital natives in the truest sense, accustomed to having nonstop access to the internet, smart devices, and social media. Healthcare providers and marketers will need to better understand Gen Zers’ preferences and expectations for accessing care in order to successfully connect.

Key Question: How are Gen Zers accessing healthcare, and how should providers and marketers respond?

KEY STAT: Half of Gen Z adults turn to social media platforms for health-related purposes either all the time or often, per our US Digital Health Survey 2022.

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authors

Rajiv Leventhal

Contributors

Jeane Han
Senior Researcher
Lisa Phillips
Principal Analyst, Digital Health