Gen X consumers are dealing with their own health issues in addition to caring for children and older family members. Providers and marketers now have an opportunity to build generational trust—but they must better understand Gen Xers’ healthcare attitudes and behaviors.
Gen Xers are becoming frequent fliers of the healthcare system, as many are responsible for taking care of themselves and loved ones. They’re also tech-savvy yet thoughtful about which digital health tools to use. With Gen X patients bridging the gap between traditional and digital, healthcare providers and marketers must identify the most effective ways to build trusted relationships with this hybrid group.
Key Question: How can marketers use a mix of digital and traditional tools to help Gen Xers address their healthcare needs?
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