The news: Meta launched its metaverse platform Horizon Worlds in Spain and France last week. But what would have been a celebratory occasion for Meta instead turned into embarrassment after a commemorative virtual selfie from CEO Mark Zuckerberg was widely mocked for its unappealing visuals.
What happened: The widely mocked photo, which included digital graphics of the Eiffel Tower and Spain’s La Sagrada Familia church, prompted comparisons not just to other metaverse platforms like Fortnite or Roblox, but the broad world of video games.
- The comparisons weren’t unwarranted: The photo had a cheap, lifeless look that revealed a shocking lack of creative vision behind what Meta is betting on not just for the future of its business, but the future of the internet writ large.
- Rather than let the discourse quietly fade out, Zuckerberg posted an updated photo with improved visuals, calling the original post “pretty basic” and assuring viewers that major updates to Horizon Worlds’ avatars and graphics were “coming soon.”
Why it matters: At the center of the gaffe is a core question that Meta has yet to address about the value proposition of the metaverse. That question: What’s the point?
- Consumers are confused about what the metaverse is and what purpose it will serve. A survey from Vox asking consumers what they think the metaverse will improve had a broad range of responses from “fitness routines” to “real estate shopping” to “food delivery.”