Cash App is one of Gen Zers’ and millennials’ top banks—here’s why

Article by Tyler Van Dyke  | Oct 8, 2024
Download
Cash App is one of Gen Zers’ and millennials’ top banks—here’s why
Cash App is one of Gen Zers’ and millennials’ top banks—here’s why
Share
Topics
Digital Payments
Digital Banking
United States

The data: Cash App has the third-highest consumer banking satisfaction score, per a YouGov survey. Millennials ranked the peer-to-peer (P2P) payments app No. 1, and it scored second among Gen Zers.

  • Chase and Capital One took the top two spots, respectively, among the 36,000 consumers polled by YouGov.
  • Cash App beat out Citi, Bank of America, U.S. Bank, and other fintechs like Chime.

However, Cash App fared far worse at attracting new accounts: Just 10.1% of consumers interested in a new account (out of 3,950 respondents) said they would consider using the fintech. Bank of America and Chase, by comparison, netted about 20%.