Industry Voices: Spotlight on Boll & Branch’s Jonathan Bottomley

Buying new bedding is often triggered by necessity or a life event, and when that sale happens online, creating a sensorial experience is critical. Watch Industry Voices: Spotlight on D2C with Boll & Branch CMO Jonathan Bottomley to hear why great customer service paired with inspirational and educational content helps retain existing customers and prompt future sales.

Made possible by

Mountain

Watch previous episodes from our Spotlight on D2C series:

Joybird’s Eric Tsai

SmileDirectClub’s John Sheldon

Clorox’s Jackson Jeyanayagam