Banks can help some of their most vulnerable customers fight fraud while strengthening trust and loyalty

The problem: Financial scams targeting seniors have doubled in both victims and dollar amounts over the past four years.

  • Reported losses were $3.4 billion in 2023, but actual figures are likely much higher, per the Federal Bureau of Investigations (FBI) and American Banker.

Adding more complexity to the issue, many elder scams involve victims willingly initiating transactions, making them harder to detect.