The news: A class-action lawsuit alleges that Bank of America (BofA) consistently made misleading statements about the Paycheck Protection Program (PPP) and is now trying to recover loans that should be forgiven, per a press release.
Unforgivable: The lawsuit, brought on behalf of small businesses in California, claims that BofA marketed the loans as fully forgivable as long as the funds were used according to the stated terms of the CARES Act.
The lawsuit claims BofA is attempting to collect payment on the loans even though the loans were incorrectly originated at the bank’s fault.
Not the first time: BofA has faced criticism in the past for how it handled pandemic relief.
The big takeaway: The execution of PPP and other pandemic relief programs has been rife with hiccups.
Financial institutions blame the sloppiness on the government, which rushed them to get the funds out as quickly as possible, cutting down on the time they had to run their usual checks. The government refutes that claim, saying FIs should have followed all of their normal processes.
BofA will likely blame the complaints on the pressure it faced to move quickly, and the government will likely deny the blame. But if the CFPB’s fine is any indication, the bank won’t be able to use its excuse as easily as it may think.