Bank of America’s outage underscores risks of digital banking

The news: A massive Bank of America (BofA) outage on Wednesday disrupted digital and in-branch services for thousands of users. 

  • The outage left some unable to see their account balances while others saw $0 balances in their web and mobile banking apps.
  • BofA’s brick-and-mortar branches prevented customers from coming in, saying the “system was down,” per Tom’s Guide.