American Express announced its first-ever Membership Week from June 14 to 18, with experiences and promotions in dining, retail, entertainment, wellness, and travel, per PYMNTS. The payments giant is working with popular brands like Equinox, Calm, Momofuku, and Resy to offer cardmembers exclusive perks: For instance, cardmembers can access workout classes from Equinox and guided meditation sessions from Calm. Amex will also give cardholders free access to a virtual performance from American singer SZA and perks at the US Open Championship.
Membership Week can drive volume growth for Amex as US consumers warm up to spending.
The event also sets Amex apart from other issuers, paving the way for increased customer engagement. Amex’s Membership Week may generate excitement among cardholders, especially now that most of the US is largely open (thanks to COVID-19 vaccine efforts) and consumers are more eager to participate in social events and more prone to spend with their cards. Perks and promotions increase customer engagement and could tie customers more closely to Amex. The event also makes Amex more attractive because it’s one of the first of its kind—helping the issuer redevelop relationships with cardholders and earn or cement primary card status.