3. It’s spending heavily on customer acquisition.
The Super Bowl ad was the most prominent display we’ve seen of the deep pockets fueling Temu’s rise. PDD Holdings has earmarked approximately $1 billion for marketing the new app in 2023, according to Chinese media outlet 36kr.
The main channels for Temu’s digital marketing efforts are social platforms like Meta’s Facebook and Instagram, where it’s run approximately 13,000 ads to date. User feeds are flooded with extreme promotions, such as 90% off or items under a dollar. Even with direct sourcing from Chinese manufacturers and the elimination of third-party intermediaries, Temu is likely to lose money from many of these sales.
4. It’s drawing shoppers in with ultra-cheap goods.
Temu’s main appeal lies in its emphasis on value for money, a message that resonates with cash-strapped US consumers. But to keep consumers engaged, Temu will have to deploy more of the social commerce features that have made Pinduoduo so successful in China, where users reach out to their social circles (friends, family, neighbors, etc., often via the super app WeChat) to get in on deals together.
5. It’s part of a new wave of players from China that will shape the future of US social commerce.
The ultra-fast-fashion retailer Shein has been most successful so far at reaching a receptive audience of young consumers with ultra-low prices and relentless digital marketing. Temu is following that playbook while expanding its product offerings to a wider range of goods, including consumer electronics, beauty products, and homewares. Another platform to keep an eye on is TikTok, which is testing more in-app shopping features and is reportedly planning to build out fulfillment centers as owner ByteDance seeks to recreate the success it’s achieved with ecommerce in China and Southeast Asia.
This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.